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Shipping & Returns

Shipping Methods

Offer combined standard flat rate shipping to most U.S. locations, including military addresses and U.S. territories. Express delivery is available at an additional charge.
Carter's now offers international shipping to over 80 countries. Please click here for more information on international shipping.
Skip Hop product is not eligible for express or expedited services. Skip Hop product cannot be shipped to APO or FPO addresses. Skip Hop items are not eligible for international shipping.
$6 Standard Shipping (US locations)

All orders received before 12:00pm EST Monday - Friday are processed within 2 business days of payment verification and are shipped at a flat rate of $6. Most orders shipped via FedEx SmartPost. Final delivery of most standard orders will be completed by USPS mail carriers. In some cases end delivery will be completed by FedEx.
Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as we can.
Please carefully review your shipping information before placing your order.
Overnight and 7-15 Day Expedited Shipping (US locations)

All orders received before 12:00pm EST Monday-Friday with the Express or Expedited Shipping option selected are processed the same business day as the payment method is verified, and will be delivered via FedEx or UPS.
Pricing and delivery times for Express and Expedited Shipping is as follows:
Overnight (Next Business Day typically delivered by 3:00 pm): $25 flat rate. Overnight service not available November 21 - December 5, 2018 due to holiday volume.
2-3 Day Expedited (2-3 Business Days): $15 flat rate
Expedited service is not available for PO Boxes, U.S. territories, or military addresses.
Skip Hop product is not eligible for express or expedited services.
We value our customer's trust and aim to provide the highest level of security possible. In some cases, additional information may be required to process your order. You may be contacted to verify your order information. Your order will be shipped the same day your order information is verified.
Multiple Shipping Addresses / Multiple Packages

To ship to more than one address, please create separate orders.
We make every attempt to ship your order complete with minimal excess packaging. However, in some instances your order may arrive in multiple packages.
Military Shipping Addresses

Carters.com | Oshkosh.com offers free shipping on orders over $50 to APO and FPO shipping addresses. Free standard shipping applies automatically to orders of $50 or more at checkout (calculated based on merchandise subtotal less discounts, if applicable, and does not include tax or gift services) that are shipped to an APO or FPO address. Valid on only one shipping address per order. Not valid on express or expedited shipping. Skip Hop product cannot be shipped to APO or FPO addresses.
Free Ship to Store

Buy online and SHIP FREE to any of our 800+ Carter’s or OshKosh stores! Just fill your cart with Carter's, Oshkosh and Skip Hop items online, anytime. (All items are eligible!) Then select “FREE ship to any Carter’s | OshKosh store” at checkout. Choose your closest store. You’ll receive a “READY FOR PICKUP” email within 3-7 business days. Present this to a store associate to collect your order! Learn more about ship to store.